Digby Downloads

Digby Downloads: Need Not Panic

One of the things I’ve noticed over the years is that we spend most of our lives doing the same thing.

Accumulating wealth.

We leave education, start work, buy homes, raise families, build pensions and gradually create a degree of financial security. There are bumps along the way, of course. Redundancy, negative equity, market downturns and the odd unexpected surprise that life likes to throw at us.

But generally speaking, for 40 years or so, we become accumulators of wealth.

And after doing that for decades, it’s hardly surprising that we become protective of what we’ve built.

Which brings me to a phone call I received recently.

I had a enquiry from a gentleman whilst I was driving between a client meeting and the office in Bristol. We hadn’t spoken for nearly 20 years, although I remembered him immediately. In fact, I also remember an incident involving a bedroom door at a party about 40 years ago, but that’s probably a story for another day.

His reason for calling was his mother.

She had recently moved into a care home and his brother was convinced that all the family’s inheritance would disappear in care fees.

“It’s all going to go,” he told me.

Now, when people are worried, that’s often where the conversation starts. We jump to the worst-case scenario.

So I asked a few questions.

His mother was receiving a State Pension, Attendance Allowance and a survivor’s pension following the death of her husband. Together, they provided a meaningful level of income. There was also a property worth a reasonable amount that was likely to be sold.

As we talked through the numbers, the situation began to look rather different.

The point isn’t whether a particular investment return would fully cover the care fees. Every situation is different.

The point is that there was more than one option.

And that’s something I’ve seen time and time again throughout my career.

People come to us worried about inheritance tax, retirement income, market falls, care fees or helping their children financially. Very often, they arrive believing there is a problem with only one outcome.

But financial planning rarely works like that.

When you slow down, gather the facts and look at the whole picture, there are often more possibilities than first appear.

I suspect part of the reason is that we’ve spent so long learning how to accumulate wealth that any perceived threat to it can feel alarming.

Yet experience teaches you that panic is rarely helpful.

Most financial challenges aren’t solved by worrying about them. They’re solved by understanding the options available and taking a considered approach.

So if there’s one thought I’d leave you with, it’s this:

Don’t panic.

Whether it’s care fees, inheritance tax, retirement planning or something else entirely, the first assumption is rarely the whole story.

Take a breath, look at the facts and explore the possibilities.

Over the years I’ve learned that most financial problems look bigger when you’re facing them alone. One of the benefits of having a trusted adviser is having someone who can step back, look at the whole picture and help you identify options you may not have considered yourself.

And if a friend or family member comes to you worried about a financial issue, encourage them to speak to their adviser too. Chances are they’ll be pleased to help, and a short conversation may be all that’s needed to turn a problem into a plan.

In my experience, there’s almost always a way forward.

Until next time,

Digby

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Why Financial Education Matters Before Your First Payslip Arrives

Do you remember receiving your first payslip?

For many people, it is an exciting milestone. But it can also be confusing. After weeks of hard work, the number arriving in your bank account often looks very different from the salary figure you expected.

Income Tax, National Insurance, pension contributions, deductions and everyday living costs are things most of us eventually learn about. The question is whether young people should have to figure it all out for themselves.

We think financial education is one of the most valuable life skills young people can develop.

Understanding how money works, from payslips and budgeting through to saving and financial decision-making, can help build confidence and lay the foundations for a stronger financial future.

Bringing Financial Education to Life

On Friday 22nd May, our Financial Adviser Andy Cox delivered a Financial Education session at The Origin Workspace in Bristol in partnership with South Bristol Youth.

Using the interactive Money Moves game, students worked together in teams to navigate a series of real-life financial scenarios. From budgeting and salaries to bills, savings, unexpected expenses and financial decision-making, the session was designed to make money management practical, engaging and relatable.

Rather than learning through textbooks or presentations, students were encouraged to experience some of the choices and trade-offs that many adults face every day.

Andy Cox said:

“Financial education is one of those subjects that becomes relevant incredibly quickly once young people leave school. The more confident they can become with money before that point, the better prepared they’ll be for the opportunities and challenges ahead.”

Building Confidence Through Practical Skills

Financial literacy is about far more than numbers.

It is about understanding choices, developing confidence and learning how small decisions can have a long-term impact.

Many adults will admit there are things they wish they had learned earlier about budgeting, saving, borrowing and managing money. Sessions like these help bridge that gap by introducing financial concepts in a way that feels accessible and relevant.

Andy added:

“One of the things that stood out was how quickly the students engaged with the scenarios. Once they could see how the decisions related to real life, the conversations and questions came naturally.”

Working Together for the Community

We are fortunate to work alongside South Bristol Youth, whose team continues to create opportunities, support and positive experiences for young people across the local community.

Their commitment to helping young people grow in confidence, develop new skills and prepare for the future makes partnerships like this incredibly valuable.

By bringing together practical financial education with engaging activities, we hope to help equip more young people with skills that will benefit them throughout their lives.

Looking Ahead

This session is part of a wider commitment offer care to our local communities and help young people build confidence around money.

As financial decisions become increasingly complex, we believe access to practical financial education has never been more important.

We look forward to continuing to develop opportunities to bring financial education into schools, colleges and youth settings across Bristol and beyond.

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A Different Perspective on Leadership, Wellbeing and Performance

At our recent Female Networking event, we were delighted to welcome Shona Beats, Executive Coach, former COO of Headspace and board member at Lumenate and Wevana, for a fascinating talk exploring burnout, workplace wellbeing, nervous system regulation and the realities of working in high-performance environments.

The session covered everything from stress and anxiety through to leadership, AI and emotional intelligence, offering a refreshing perspective on what sustainable success in modern workplaces should actually look like.

Below are three of our biggest takeaways from the evening.

Sustainable Performance Requires Self-Awareness, Not Just Stamina

One of the strongest themes throughout the session was that resilience is often misunderstood within corporate environments.

In industries such as financial services, resilience can sometimes become associated with simply enduring pressure, working longer hours, constantly being available and pushing through stress. But sustainable performance is not just about stamina.

Shona explored how many workplace challenges are actually nervous system responses to prolonged stress and uncertainty, rather than simple productivity issues. Recognising personal triggers, understanding how we respond under pressure, learning how to regulate the nervous system and identifying early signs of burnout are all increasingly important skills in modern working life.

Workplace Wellbeing and Ambition Can Coexist

Another key takeaway was that conversations around wellbeing do not need to come at the expense of ambition or accountability.

The session highlighted the importance of creating environments where people can perform at a high level without operating in a constant state of stress. Topics such as psychological safety, communication and emotional regulation were discussed not as “soft skills”, but as genuine drivers of stronger leadership, better decision-making and healthier teams.

Particularly within fast-paced sectors, these conversations feel increasingly important.

The Human Side of Leadership May Become More Valuable in an AI World

There was also a particularly interesting discussion around AI and the future of leadership.

The conversation centred around the qualities technology cannot easily replace, emotional intelligence, empathy, communication, self-awareness and the ability to build trust within teams.

As AI continues to evolve, it was refreshing to hear a perspective that focused less on fear and more on the growing importance of human connection, thoughtful leadership and psychological safety within the workplace.

A huge thank you again to Shona for such an engaging and thought-provoking session. It was a valuable reminder that long-term success at work is not simply about output or endurance, but about creating healthier, more sustainable ways of working too.

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Why workplace sexual harassment training is a financial investment

This year, Digby Associates undertook training with SARSAS in Understanding Sexual Harassment at Work, as part of our continued efforts to create a safe workplace where our staff can thrive.

Why the training is a financial investment

A recent survey conducted by Unite1 found that 56% of women have experienced some form of sexual harassment at work and they labelled sexual harassment as endemic across all sectors.

The Worker Protection Act 2023, which came into effect in October 2024, states that employers must take ‘reasonable steps’ to prevent sexual harassment in the workplace, one reasonable step being workplace training.

In 2021 the government estimated that the average case of a pre-court settlement or tribunal compensation for sexual harassment ranged between £10,000 to £45,0002. Now, under the Worker Protection Act, an employment tribunal has the power to increase compensation by up to 25% if it finds that an employer has breached their duty to prevent sexual harassment.

The potential legal costs and reputational damage, alongside the impact that an unhealthy workplace culture can have on worker morale, innovation, output and staff turnover rates all demonstrate the urgent moral and financial need to invest in training to create safe workplaces.

Why we chose SARSAS to deliver our training

SARSAS is a local rape crisis centre and Bristol based charity, founded in 2008, that provides trauma-informed support to thousands of survivors of rape and sexual abuse every year.

SARSAS also strives for a world without sexual violence, which is why they offer training in a variety of topics, and we felt that their expert knowledge and trauma-informed approach to the training was the right fit for helping us to approach this sensitive but important issue.

You can find out more about SARSAS here www.sarsas.org.uk

The impact of the training

The training was very engaging and was tailored to us in the financial sector, giving our team the tools to recognise sexual harassment and feel confident to speak up about it. It encouraged the team to reflect on how we can all respect boundaries and approach our work and interactions with colleagues and clients in this respectful and conscientious way.

We feel that having undertaken this training sets us apart from other advisers, not only by creating a workplace where our staff can thrive and give our clients the best service, but also to give pertinent financial advice to our business clients, enabling them to create resilient workplaces and avoid costly legal expenditures.

(+ anything additional Digby Associates want to add about impact since the session) 

1 Unite’s Zero Tolerance to Sexual Harassment Survey 2025 Sexual harassment endemic in UK workplaces, landmark Unite survey finds

2 The Business Cost of Workplace Sexual Harassment & Workplace harassment impact assessment: final stage, October 2021 – part 2 of 2 (evidence base) – GOV.UK